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Effective Date: October 22, 2025
Last Updated: October 22, 2025
At Cemora Cleaning, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our cleaning services. By using our website or booking our services, you agree to the practices outlined below.
We collect personal information that helps us provide and improve our services. This may include:
Personal Contact Details: Your name, phone number, email address, and physical address.
Booking Information: Service type, date, time, and property details you provide through our forms or emails.
Payment Details: Only collected through secure, third-party payment processors. We do not store your full payment card details on our servers.
Technical Data: IP address, browser type, device information, and website usage patterns collected automatically for analytics and site optimization.
We use your information to:
Process and confirm your bookings or quotes.
Communicate with you about appointments, payments, and updates.
Provide customer support and respond to inquiries.
Improve our website experience and service quality.
Send promotional offers or updates (only if you’ve opted in).
We will never sell, rent, or trade your personal information to third parties.
Your personal information may be shared with trusted service providers that help us operate our business, such as:
Payment processors
Email communication tools
Marketing or scheduling software
These partners only receive the data necessary to perform their services and are contractually bound to keep your data secure and confidential.
We may also disclose your information if required by law, such as in response to a court order or legal request.
We take your data security seriously.
Cemora Cleaning uses industry-standard safeguards such as secure servers, encryption, and access controls to protect your information from unauthorized access, loss, or misuse.
Although no online platform is 100% secure, we continuously monitor and update our security measures to keep your data safe.
Our website uses cookies to enhance your browsing experience, analyze traffic, and improve functionality.
Cookies do not personally identify you, but they help us remember your preferences and deliver a smoother experience.
You can disable cookies through your browser settings, but some parts of our website may not function properly as a result.
You have the right to:
Access the personal data we hold about you.
Request correction of any inaccurate information.
Request deletion of your personal data (unless required by law for record-keeping).
Opt out of promotional emails by clicking “unsubscribe” at the bottom of our messages.
To exercise these rights, please contact us at cemora.business@gmail.com
We retain personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. When data is no longer needed, it is securely deleted or anonymized.
Our website may contain links to third-party websites or resources.
Please note that these sites have their own privacy policies, and we are not responsible for how they handle your information.
Cemora Cleaning does not knowingly collect or store information from anyone under the age of 18. If we become aware that a minor has provided personal information, we will promptly delete it.
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.
Any updates will be posted on this page with a new “Last Updated” date.
If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:
Cemora Cleaning
📧 cemora.business@gmail.com
📞 (647) 255-9884
📍 Brampton, Ontario, Canada